KAINERUGABA JOHN BILL

Data Analyst & IT Specialist

Experienced Information Systems and Technology professional with 3+ years in data analysis, visualization, systems development, and database management. Committed to delivering actionable insights through data-driven approaches.

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About Me

Learn more about my professional background and skills

Professional Profile

I bring 3 years' work experience in Information Systems and Technology including data analysis, information security, data visualization and reporting, data collection and cleaning, systems development, database management and administration, and leadership of teams.

I'm conversant with tools such as Power BI, Tableau, SQL, Python, MySQL, HTML5, CSS3, JavaScript, Django, WordPress, Figma, Git, GitHub, Visual Studio, Linux, Adobe Photoshop, and Microsoft Office.

I bring a sense of duty to work and am structured in my approach seeking to deliver on timely organizational demands while maintaining a calm professional manner. I'm assertive and have a clear grasp of outcomes of work ensuring that compliance and practice standards are met.

Technical Skills

Data Analysis

Data Visualization

Web Development

Information Security

Database Management

Project Management

Work Experience

My professional journey and achievements

Customer Service Officer

June 2024 - Present

Jubilee Health Insurance

  • Led the digital transformation of records, securing data integrity and strengthening audit compliance
  • Redesigned support procedures, improving client renewals and retention rates
  • Developed a verification system that increased service responsiveness and reduced billing errors
  • Delivered timely customer support solutions, contributing to a 20% improvement in overall satisfaction metrics

Census Enumeration Supervisor

April 2024 - May 2024

Uganda Bureau of Statistics

  • Led a team of 30 enumerators, delivering timely and accurate census submissions
  • Mobilized community participation, enhancing data coverage and public trust
  • Addressed field challenges within 48 hours, maintaining high team morale and continuity
  • Monitored resource allocation and logistics, contributing to efficient operations and on-time results

Data Analyst Intern

Dec 2023 - Feb 2024

Accenture

  • Delivered data cleaning, modeling, and storytelling outputs that supported marketing strategies with 40 million weekly views
  • Created Power BI and Tableau reports to inform decision-making and enhance business insights
  • Analyzed 3M social media posts, driving revenue growth by $200K through targeted campaigns
  • Developed data pipelines with Python and SQL, reducing manual work and costs while enabling accurate, timely decision-making

Web Developer Intern

June 2022 - Aug 2022

IntellectSoft

  • Integrated Oracle and MariaDB databases, enhancing data security and system reliability
  • Designed intuitive UI/UX with Figma, reducing project feedback loops and increasing team efficiency
  • Developed three web applications, including a music platform and ticketing system, streamlining customer interactions
  • Introduced development practices that improved project timelines and reduced errors

Projects

A showcase of my recent work

Marketing Analytics Dashboard

Created an interactive dashboard for visualizing marketing campaign performance with 40M weekly views using Power BI and Tableau.

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Social Media Analysis

Analyzed 3M social media posts to identify trends and insights that drove $200K in revenue growth through targeted campaigns.

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Music Platform

Developed a music streaming platform with intuitive UI/UX design, database integration, and responsive interface.

View Project

Ticketing System

Built a comprehensive ticketing system that streamlined customer interactions and reduced response times.

View on Colab

Data Visualizations

Interactive insights from my analytical work

Skills Proficiency

Project Impact

Get In Touch

Have a project or question? Reach out to me!

Phone

+256 758510979

Email

billj4905@gmail.com

Location

Kampala, Uganda

Languages

English, Luganda, Runyankole, Kiswahili

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